Evm Home Decor: Return and Exchange Policy
At Evm Home Decor, we strive to ensure that your orders are delivered to you as quickly and efficiently as possible.
Delivery Information
- Order Processing Time: Typically, orders are processed within 1-3 business days.
- Shipping Times: Delivery times vary based on your location and generally range from 2-7 business days.
- Once your order is shipped, you will receive a tracking number to monitor your delivery’s progress.
Returns and Exchanges
We understand that sometimes a return or exchange may be necessary. Our policies are designed to make the process as simple as possible.
Return Policy:
- We offer a 5-day return policy. You have 5 days after receiving your item to request a return.
- Once the returned product is received, it will be inspected, and we will approve or deny the return within 2 business days.
Exchange Policy:
- If requesting an exchange, please include the desired size or item in your message (subject to availability).
How to Request a Return or Exchange
- Contact our Customer Support Team:
- Email: evmhomedecor@gmail.com
- WhatsApp: +91 9633300450
- Please include:
- Your order number.
- The reason for your return or exchange.
Upon approval, we will provide detailed instructions on how to return the item to us.
Refund Policy
- Once we’ve received and inspected your return, we will notify you whether your refund has been approved.
- If approved, refunds will be processed to your original payment method within 10 business days.
- Please note that your bank or credit card company may take additional time to process and post the refund.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us via:
- Email: evmhomedecor@gmail.com
- WhatsApp: +91 9633300450
Need Assistance?
If you have any questions or concerns, our Customer Support Team is here to help.
- Contact Us:
- Email: evmhomedecor@gmail.com
- WhatsApp: +919633300450